Regular Service Agreement
(Short Version)
Regular Service Agreement (Short Version)
(AKA: How to keep your spa happy and your life easy)
🧼 What We Do
We handle the dirty work so you don’t have to:
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Skim & vacuum debris
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Clean the waterline
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Rinse filters (when needed)
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Balance chemicals (pH, chlorine, etc.)
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Top off water (if accessible)
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Shock the spa when necessary (no soaking for ~24 hrs after)
Translation: Your spa stays clean, balanced, and ready to enjoy.
🚪 What We Need From You
Help us help you:
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Keep access clear (unlock gates, secure pets, shovel snow ❄️)
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Keep water at a decent level
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Keep the cover on when not in use
If we can’t safely access the spa → we’ll reschedule. Simple as that.
📅 Scheduling Reality Check
We aim for consistency—but life happens:
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Weekly: ±1–2 days
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Bi-monthly: ±1–2 days
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Monthly: ±1–7 days
Weather, staffing, and Utah doing Utah things = slight shifts.
⚠️ Important (Don’t Skip This Part)
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We clean & maintain water — we do NOT repair equipment
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We’re not responsible for:
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Equipment failures (pumps, heaters, etc.)
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Water changes between visits (kids, parties, weather… you get it)
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Heavy usage = faster water changes → may require extra visits
🧪 Chemical Reality
We use standard spa chemicals:
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After shocking → wait ~24 hours before use
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Always double-check levels if you’re unsure
Hot take: jumping in right after a shock = not the best life decision
💳 Payments (The Simple Version)
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Card on file = charged after service
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Declined card = service may pause
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Invoices (if needed) = due in 21 days
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Late = 10% weekly interest (let’s not do that)
🆘 When Things Go Sideways
If your spa turns into:
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A swamp
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A science experiment
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Or something you’re afraid to open…
We’ll fix it—but it may be an extra service charge if it is outside your agreed upon cleaning frequency
📸 Quick Heads Up
We will take photos for:
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Service documentation
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Protecting both sides
(No, we’re not posting your spa on Instagram without permission.)
❌ Cancel Anytime
No contracts trapping you here:
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Cancel whenever you want
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Just shoot us a message or email
🤝 Bottom Line
We keep your spa clean, balanced, and running smoothly.
You keep it accessible and don’t turn it into too much of a hot tub party war zone.
Deal?